Authored Articles

The Last Human Monopoly: Trust, Meaning, and Moral Weight

Empathy, psychological safety, conflict resolution, credibility in hard moments, ethical judgment. These remain stubbornly human, not because machines can’t simulate them, but because people don’t accept them from machines.

AI’s Real ROI: Augment First, Automate Later

Fostering GenAI augmentation across your organization will generate the largest, most immediate, and reliable business value.

Effective Cross-Functional Team Meetings

Balancing autonomy and alignment.

Breaking Cache Conventions

The standard caching mechanism is well known: placing copies of frequently used data for easy access makes a system faster. But you can fine-tune this for your use case, often reaping huge performance rewards.